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A clear path from first call to fully managed.

No mystery, no jargon. Here's exactly how we take on your IT — a structured, low-disruption process that gets most clients live within two to four weeks.

STEP 01

Assess

A free, no-obligation review of your Microsoft environment, devices, security posture and pain points. You get an honest picture of where you stand.

STEP 02

Plan

A clear roadmap and a fixed quote. We prioritise the things that matter, flag the risks, and show you the quick wins first.

STEP 03

Secure & migrate

We harden identities, enrol devices, and migrate any email, files or servers — scheduled out of hours, with zero data loss.

STEP 04

Manage

Ongoing monitoring, support and continuous improvement, with a named contact who genuinely knows your setup.

Your first 30 days

What to expect after you say yes.

We move quickly but carefully, keeping you informed at every step.

Days 1–3

Discovery & access

We document your environment, agree priorities, and set up secure administrative access.

Days 4–10

Security baseline

MFA, Defender and core hardening go in first, so you're safer almost immediately.

Days 10–20

Devices & migration

Endpoints are enrolled in Intune and any email, file or server migrations are completed.

Days 20–30

Steady state

Monitoring is live, your team knows how to reach us, and your first reporting cycle begins.

No surprises

How we keep it transparent.

Fixed monthly pricing

One predictable per-user fee. No surprise call-out charges, ever.

A named contact

You deal with people who know your environment — not a different stranger each time.

Plain-English reporting

Monthly reports on uptime, tickets and security you can actually understand.

Step one is free

Start with an assessment.

It costs nothing and there's no obligation — just a clear picture of where you stand and what we'd do first.